Terms & Conditions

Please carefully read the terms and conditions as noted below. You will be accepting all the terms and conditions unconditionally by electronically submitting the booking form along with this terms and conditions.

The terms (“we”, “us”, “our” “Dama Rose Travel ”, “DRT”) refers to Dama Rose, LLC  a corporation based in NAPERVILLE, IL. 

The terms (“you” or “your”) refers to the customer visiting the Website (hereinafter defined) and/or booking a reservation either through our website or through our customer service agent.

The term “Website” refers to Dama Rose Travel website. The term “Agreement” and or “Terms & Conditions” refers to all the terms, conditions, and notices set forth herein.

By booking any travel products or services or accessing or using the Website or promotional materials in any manner you agree to be bound by the terms and conditions of this Agreement. Please read this Agreement carefully. If you do not accept all or of the Terms & Conditions, please do not make bookings through our customer service agents or through the Website.

Dama Rose, LLC has the right to change these terms and conditions as and when it deems it necessary. Please refer to our website for updated versions.

1. Dama Rose, LLC:

is a private company and is not associated with any United States or foreign government offices or any of its departments or affiliates or embassies. Dama Rose acts only as a “Booking Agent” for the travelers in making arrangements for services and products provided by our Tourism Service Provider including and its third parties, such as airlines, hotels, meals, tours, buses, or other transportation suppliers in connection with Mavi Marmara’s travel packages (hereinafter called “Service Providers”).

Our website and marketing material display information about travel locations, travel agents, tour packages, insurance, visa and passport, transportation, foreign currency, schedules, travel, Prices for the tours and Governmental or other agencies.

DRT has the right to charge any additional sums for the icrease in fees, fuel surcharges, taxes, and fluctuations in foreign exchange rates or any combination thereof. Acceptance of these Terms & Conditions hereby grants consent from you for any post-purchase price increases and authorizes MT to charge you through your credit Card or any other modes of payments selected as a convenient to you. Although DRT uses best efforts to ensure the information supplied to DRT by the Service Providers is correct and up to date, you agree that DRT is not liable for the accuracy of such information. Many of the services and products which made up your travel booking are provided by Service Providers, and as such, you will be entering into a separate contract with these Service Providers for said services and products. Service Providers provide their services in accordance with their own terms and conditions. Some of those terms and conditions may limit or exclude the supplier’s liability to you. We suggest that you review any such terms and conditions set by the service providers.

DRT accepts no responsibility for information supplied or representations made to us by third parties including the Service Providers. DRT recommends that you confirm all information contained on or linked from our Website with the Service Providers.

The travel products and services described on the Website are subject to availability. It should be noted that all documents issued to travelers are non-transferable. Such documents may include but are not limited to, hotel vouchers, tour vouchers, or any other document used to confirm an arrangement with a Service Provider. Such documents may also be subject to conditions such as, but not limited to, being non-refundable, non-date-changeable and subject to cancellation or amendment fees. It is your responsibility to familiarize yourself with these conditions. If for any reason, any Service Provider is unable to provide, or alters in any way, the services for which you have contracted, your remedy lies solely with that Service Provider, and not with DRT.

In the event DRT receives payment by credit card, you agree that you will not seek to chargeback or recover your payment or any other losses from DRT.

Unless otherwise expressly agreed to by DRT in writing, you are responsible for obtaining all the travel documents including passports, visas, airline tickets, Covid-19 requirements and rules or completion of any other information or documents deemed necessary for travel by the airlines to the country you will be visiting.

2. Use of the DRT Website:

The Website is provided solely to assist customers in gathering travel information, determining the availability of travel-related services, making legitimate reservations, and for no other purpose, and is offered to you conditioned upon your acceptance without any modification of these Terms and Conditions.

Furthermore, as a condition of your use of the Website, you warrant that (i) you are at least 18 years of age; (ii) you possess the legal authority to create a binding legal obligation on behalf of yourself and any other travelers you have included in your booking; (iii) you will use the Website in accordance with this Agreement; (iv) you will only use the Website to make legitimate reservations or bookings for you or for another person for whom you are legally authorized to act; (v) you will inform such other persons about these Terms & Conditions that apply to the reservations you have made on their behalf, including all rules and restrictions applicable thereto and will provide a copy of these Terms & Conditions to such other persons, which is binding upon them; (vi) all information supplied by you on the Website is true, accurate, current and complete, and (vii) if you have a DRT account, you will safeguard your account information and will supervise and be completely responsible for any use of your account by you and anyone other than you. We retain the right under our sole discretion to deny access to anyone to the Website and the services we offer, at any time and for any reason, including, but not limited to, for violation of this Agreement.

No Copy, Distribution, or Sale: You may download, display, or print one (1) copy of any portion of the content displayed on the Website (the “Content”). If you do so, you may not modify the Content in any way, and you must reproduce the DRT copyright notice (or the Service Provider’s notice, as applicable) in the form: Dama Rose, LLC- All Rights Reserved” as displayed on the relevant page(s) that you might copy. Except as provided herein, you may not:

• Copy, reproduce, upload, post, display, republish, distribute, or transmit, any part of the Content in any form whatsoever.

• Use a frame or border environment around the Website, or other framing technique to enclose any portion or aspect of the Website, or mirror or replicate any portion of the Website;

• Modify, translate into any language or computer language, or create derivative works from, any Content or any part of the Website.

• Reverse engineer any part of the Website; or

• Sell, offer for sale, transfer, or license any portion of the Website in any form to any third parties.

Other Limitations. Unless otherwise provided within these Terms & Conditions, or unless specific applicable law requires DRT to allow you to do so, you may not do any of the following without the prior written consent of DRT:

• Use the Website to make any false, fraudulent, or speculative reservation, or any reservation in anticipation of demand.

• Imply in any fashion that DRT is endorsing your products or services.

• Place false or misleading information on the Website;

• Post or transmit any unlawful, threatening, libelous, defamatory, obscene, indecent, inflammatory, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law; or for any other purpose that is unlawful or prohibited by these Terms & Conditions.

• Use or access the Website in any way that, in our reasonable judgment, adversely affects the performance or function of the Website, or any other computer systems or networks used by DRT, other Website users or members.

• Upload or transmit to the Website or use any device, software or routine that contains viruses, Trojan horses, worms, time bombs, or other computer programming routines that may damage, interfere, attempt to interfere with or intercept, the normal operation of our Website, or appropriate the Website or any system, or take any action that imposes an unreasonable load on our computer equipment, or that infringes upon the rights of a third party.

• Use any device, software, or routine that interferes, or attempts to interfere, with the normal operation of our site, or take any action that imposes an unreasonable load on our equipment; or

• Disguise the origin of the information transmitted through the Website.

Member ID and Password. Access to certain areas of the Website is only available to registered members. To become a registered member, you are required to answer a limited number of mandatory questions. Answers to additional questions are optional. You represent and warrant that all information you supply to us about yourself and others, including email addresses, is true, valid, and accurate, and that you have the right to supply us with such information.

Termination: DRT, in its sole discretion, may, at any time and without advance notice or liability, terminate or restrict your access to all or any component of our website, even if access continues to be allowed to others. Upon such termination or suspension, you must immediately discontinue use of the Website, and destroy any copy you have made of any portion of the Website. Accessing the Website after such termination, suspension, or discontinuation shall constitute an act of trespass. DRT shall not be responsible to you for such suspension or termination.

DRT may also, at any time, charge or impose fees for certain services, or establish or change general practices and limits concerning certain services.

PRIVACY POLICY:

 

WHAT DATA DO WE COLLECT?

Our Company collects various categories of personal data on natural persons who use our website or contact us via other means.

We do not knowingly collect or disclose personal information from children under the age of 16 without parental or guardian consent. If a child under the age of 16 has provided us with personally identifiable information, we ask that a parent or guardian contact us so that the information can be removed.

HOW DO WE COLLECT YOUR DATA?

You directly provide Our Company with most of the data we collect. We collect data and process data when you:

  • Register for an online account or place an order for any of our products or services.
  • Provide additional information as requested in order for us to execute on your tour.
  • Voluntarily complete a customer survey, tour review, or provide feedback on any message board, email, or phone call.
  • Use, view, and interact with our website via a web browser, providing interaction data and information via your browser’s cookies.
  • Contact us via web form, email, social media, or phone.
  • Fill out a job application for an open position with Our Company.

Our Company may also receive your data indirectly from the following sources:

  • Via our purchase of marketing lists and information overlays, such as national change of address information.
  • By finding public posts of information regarding Our Company on the internet.

 

HOW WILL WE USE YOUR DATA?

Our Company collects your data so that we can:

  • Process your order and manage your account.
  • Customize your experience on our website.
  • Provide a quicker experience for future bookings.
  • Email you with special offers on other products and services we think you might like.
  • Send you direct mailings of our catalog or special offers.
  • Conduct market and statistical analysis.
  • Increase customer satisfaction.
  • Respond to public feedback and communicate with customers.
  • Comply with regulatory requirements.
  • Respond in cases of emergencies on tours.
  • Evaluate job candidates.
  • Provide training to our staff.
  • Evaluate quality assurance.
  • Increase website and application experience, stability, and performance.
  • Detect, prevent, and respond to spam, fraud, slander, libel, or other forms of abuse.
  • Keep personal information up to date and accurate.

WILL YOU SELL MY DATA?

We do not sell any data to third party companies, nor provide it to partner companies so that they might market products and services directly to you. We do however provide data to partner companies for purposes of expediting the tour and services we provide.

HOW DO YOU USE MY DATA FOR MARKETING?

Our Company would like to send you information about our products and services that we think you might like. If you have agreed to receive marketing communications, you may always opt out at a later date.

You have the right to stop Our Company from contacting you for marketing purposes at any time.

COOKIES

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

4. Disclaimer:

DRT does not warrant or represent that the content of the DRT Website or other promotional material is accurate, up-to-date, or complete, nor that it does not infringe the rights of others. DRT is providing the Website, the promotional material, and its contents on an “as is” basis. DRT makes no representations or warranties of any kind with respect to the Website, the promotional material, its contents or any of the products or services supplied by DRT. You agree that no supplement, amendment, or modification to the packages described on the website or other promotional material shall be binding unless it is in writing and signed by all parties. You agree that you have not relied upon any oral representation in the selection or purchase of any DRT tour packages and have relied solely upon your own research and findings and the written promises and agreements contained herein. To the maximum extent permitted by law, DRT disclaims all implied representations and warranties including, without limitation, implied warranties that DRT products and services offered will be of merchantable quality, fit for any purpose or will comply with any descriptions on the DRT Website or promotional material. To the extent permitted by law, you release DRT from all liability, cost, damages, claims and expenses (including direct, indirect, special and consequential loss or damage whether in negligence or otherwise) arising out of the supply or failure to supply or use or non-use of the third-party products or services or any other act or omission of a Service Provider.

DRT does not represent or warrant that the Website, the server that makes it available or any DRT products or services supplied through the Website will be free of errors, viruses or defects. Your access and use of the Website are subject to factors beyond DRT’s control. DRT does not warrant that the Website or the products and services offered via the Website will meet your requirements or that the service will be uninterrupted or timely. DRT will use its best endeavors to make the Website secure and has implemented technology for this purpose. However, because of the nature of the internet, DRT does not warrant that the Website will be secure.

To the maximum extent permitted by law, neither DRT nor any of our officers, employees, shareholders or other representatives will be liable in damages or otherwise in connection with your use of or inability to access the Website or the purchase and use of any products and services supplied via the Website or any breach of any warranties that may be implied by law. This limitation of liability applies to all damages of any kind, including compensatory, direct, indirect, or consequential damages, loss of data, income or profit, loss of or damage to property, personal injury and claims of third parties. If the Website fails to operate or causes you loss or damage, you agree that your sole remedy is the refund of any money that you paid to DRT to use the website.

If applicable, hotel ratings stated on the DRT Website or promotional material (including, without limitation, photographs, lists of hotel amenities, descriptions of property, etc.) are provided by the respective Service Providers. These hotel ratings are general guidelines and DRT cannot guarantee their accuracy. The promotional material is to be used as a general guide and the ratings and hotel information may be amended periodically by the respective Service Providers.

All Service Providers are independent contractors, not DRT affiliates or agents. DRT is not liable for the actions, omissions, errors, representations, warranties, negligence, breach of contract, personal injuries, death, property damage, delays, or any other damages or expenses resulting from Service Providers. DRT has no liability and will not refund due to delay, cancellation, overbooking, strike, force majeure, terrorism, and any other causes that are beyond DRT’s direct control or from any loss or damage resulting from improper passport, visas, or other documents.

DRT has no control and is not responsible for any additional expenses, delays, omissions, re-routing, or acts of interference by any government or legal authorities.

The information, software, products, and services provided by us or our suppliers or published on the Website may include inaccuracies or errors, including pricing errors. We do not guarantee the accuracy of and disclaim all liability for any errors or other inaccuracies relating to such information that appears on the Website. We expressly reserve the right to correct any pricing errors on the Website and/or on pending reservations made under an incorrect price. In such event, if available, we will offer you the opportunity to keep your pending reservation at the correct price or we will
Cancel your reservation without any penalty.

DRT is not responsible for any traveler(s) missing any part of their package due to no fault of DRT, including but not limited to, the traveler(s) selecting flights that occur outside the published package and tour dates. In such event(s), the traveler(s) shall be responsible for any additional expenses incurred for the traveler(s) to rejoin the tour. DRT will not make any changes after departure and will not redeem any part of the payment for any services rendered utilized.

5. Safety:

Please be aware that during your participation in packages operated by DRT, certain risks and dangers may arise beyond our control, including but not limited to the hazards of traveling in undeveloped areas; travel by boat, train, automobile, aircraft, or other means of transportation; forces of nature; political unrest; acts of lawlessness or terrorism; and accident or illness in remote regions without means of rapid evacuation or medical facilities. DRT will not have liability regarding access to or provision of medical care or the adequacy of any care that may be rendered, or for any losses, damage, death, injuries, or claims whatsoever arising from, or connected with, your DRT package. While DRT will use its best efforts to ensure adequate measures are taken, by agreeing to participate in a package and/or optional excursions, you agree that you will hold DRT harmless regarding any access to or provision of medical care or the adequacy of any care rendered.